Four Points by Sheraton is looking for a client-oriented, highly professional strong candidate, for a position Front Desk Agent. Agent has to play important role when guests arrives and leaves.
Experience requirements to candidates:
· Strong leadership and teambuilding skills
· Hotel Experience is not a must
· Natural hospitality and people oriented
· Fluent English (written and spoken)
· Teamwork / co-operation
· Listening and oral skills
· Knowledge of any other languages is a plus.
· Relevant experience in Hotel industry is a plus.
Responsibilities:
· To provide a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel.
· Check the guests in and out
· To carryout all necessary operations when guests arrive and depart (check-in/ check-out)
· Handle all guest requests and questions in a friendly and caring manner
· Perform cashier duties
· Answer phone-calls and guest e-mails
· Making reservations and cancellations if required.
· Maintain the accuracy of working area.
· Coordinate room status updates with the HK department.
What we offer instead:
· Stable work in International Company
· Modern environment and newest equipment
· Competitive salary
· Еmployee meals and other benefits
· Schedule: 2/2